you have to be careful with the disputes. For a period this year, i bought creams off ebay and 3/3 times, they came defective or were never sent. Disputed all 3. after the 3rd time, paypal tried to freeze/restrict my account asking for bank account statements or electricity bills to be sent in. I never send these bills to ebay/paypal anymore. The one time i did, they lost the form and bam, i got defrauded on my credit card and found out i had phone bills opened up in my name when i did not do so.