Originally Posted by
skanknpunx
Hello Everyone!
I just received my World Elite card and I am already having trouble.
Does anyone know how to set up a online account access for the mastercard, without have any other Ameriprise accounts?
I went to the Home page and it asks for either a cliet id number or a bank account number in order to register. Since I have neither of these and only a World Elite Mastercard #, how can I set up an account to log in? I have called all of their 800's and been on hold and switched around to many dept's for over 2 hours. No one is any help. Compared fo AMEX Platnium, I am not very impressed. and the Customer Rep's were pretty rude and non-caring.
Any help/advise or web links would be great.
Thanks all!
Same experience here
I've tried calling 3 times - either I'm placed on hold forever, or I get the phone-bounce, or I get someone with whom it feels like talking to a wall...
"I have my credit card on hand, i have no banking or investment or any other account with ameriprise - just a credit card. Where can I find a client or bank # to register on the website?"
"Sir, to verify your identity, we need your client #"
"...."