Originally Posted by
A_Man
I have tried these standard mailbox addresses.....does not seems to work. I am looking for a real person with a real name who can look into the matter.
I sincerely believe their Customer service reps are not empowered to do anything. All they can do is 'we will give you 5000 courtesy points'............
Hi A_Man,
Is your problem resolved while I am typing this?
Would you like to provide more details on your complaint and the reason in which our reps are not able to escalate further? I am able to assist you as long as it is within my abilities.
[email protected]