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Old Oct 12, 2008 | 10:57 am
  #11  
FlyingNone
 
Join Date: Jan 2001
Location: Somewhere I've Driven To
Programs: HiltonHonors, IHG Hotels, DL Skymiles
Posts: 2,070
Was the "authorized" luggage dealer only one of several on a list ?? I doubt UAL only deals with one place to buy or replace luggage.
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