Originally Posted by
PropWasher
Air Canada Flight Attendant impresses FlyerTalk contributor with great customer service. Name Deleted, Montreal-based Flight Attendant was working a Montreal-San Francisco flight, and she thoroughly impressed a frequent flyer customer who is also a regular FlyerTalk contributor. The customer noted that ****’s customer service and communication skills were exemplary not only for him personally, but for the entire cabin. He ended his posting with the comment that “I wish the flight lasted longer as if six hours was not enough. I’m giving her an 11 out of 10”. Congratulations **** on living our values of making all customers feel valued, and in your drive for excellence! FlyerTalk (www.flyertalk.com ) is an interactive, community blog site which features discussions and chat boards that covers the most up-to-date traveler information, and a number of Air Canada customers post on this site. (Source:
The Daily)
Very cool! Is "The Daily" an employee or company newsletter?