On another thread, during a discussion about airport security lines, some stories were related about what a particular frequent flier liked to see from his/her pilots.

I fly for a smaller airline and do what I can for my passengers. I'd like to learn more and would love to hear your stories of some great actions by pilots that you have witnessed or experienced.

I think we can all agree that airline travel is for the most part mediocre and at times just horrible, but what is it that I can do to make that experience better, even if its just on the plane?

And no, I can't turn on Channel 9...

Thanks!

Checko