I know you are all frustrated so I am going to try and give as much information as I can. Yesterday, our ISP had some major issues which caused off and on outages throughout all of our sites. They finally fixed the problem around 6:30pm Pacific time. I hope you all were not inconvenienced too much. Needless to say, it was frustrating for us as well.
I have not heard the details of the cause of the outage yet but will try to ask around and see what I can uncover.