I wouldn't advise doing any currency exchange at any hotel.

1) The "service" fee is worked in to the exchange rate

2) The premium is approx 15% vs. what you'd get at a bank.

3) No you will not be able to do a "cash advance" on your credit card and they do not accept debit cards from North America.

You are better off using your debit card to withdraw cash from a bank ATM while in Europe. keep in mind your daily cash limits still apply. So if your daily cash limit is 500USD you will only be able to take out the eqvialent.