I DEFINITELY agree this is a major disappointment. However, are those of you serious about canceling your PLAT card because of the lack of this benefit now? I thought the PLAT was well worth the $450 fee with the concierge, FHR benefits, and overall protection that is guaranteed (plus SPG Gold), so as much as I am really bummed to see this benefit go, I can't be the only one who thinks this card is still valuable?