FlyerTalk Forums - View Single Post - Complimentary Upgrade Criteria?

Oct 6, 2008 | 12:42 pm

#81

YYC

Join Date: Oct 2008

Location: YYC/SFO

Programs: UA 1K, Hyatt Diamond, SPG Plat, Marriott Plat, HH Gold, National Exec Elite

Posts: 184

Thanks for the quick reply.

I'm not too sure where to find the specific booking subclass, but my ticket shows "Booking class: B".

However I'm pretty sure my ticket is eligible for upgrade. When I login to the itineraries and click upgrade, I get following message:

A complimentary upgrade has been requested on your behalf.

Do I have to anything more than that upon checking in at a kiosk? I usually check in around 2 hours prior to departure.

Thanks much.

Quote:

Originally Posted by mahasamatman

Welcome to FT, YYC!

There are two things you have to keep in mind for the comp upgrades. First, they're only valid on the following fare bases: Y, YUAS, YUA, Y2, YZ9L3, YZ9LT3, YZ9L3S, BUAS, BA3, BA3S, BUA, B2 (see http://www.united.com/page/article/0,6722,1166,00.html). Second, if you book through a non-UA channel, you have to request the comp upgrade - it's not automatic if you book through a travel agent (though it's still complimentary).