Originally Posted by
sn1ke
Hmm...sounds like a defective unit - can you not return it, and get another one under the warranty?
I would think that if you would hold it against the skin while talking, it would not give as good an experience, as the sensitivity of the sensor would be degraded slightly due to the pressure being exerted on the whole unit against the skin
I've tried both holding it, and just letting it lie there (and it is touching me). The holding was just a test, but I do expect that to have some negative impact- I was just trying different options to make it work.
I bought it from OneSaleADay (from a thread here), so the warranty option is pretty slim, even if it is defective
I'm hoping that they'll be the kind of company that may replace it anyway, with full disclosure of where I got it. If not, a number of other companies make reliable products that will certainly outperform the particular unit I have.
Oh yeah, and a second ear loop just broke yesterday, even though I have it in a case. I think this item was just not makde for me
Edited to add: Well, I just called CS at Aliph. He asked wehre I'd purchased it, and I told him it was a non-Aliph website. He asked about the packaging (to make sure that it was a standard item, I'm sure) and said that they will swap it out for me. No questions about the specific site. I had a feeling that they'd do this, and their CS is impressive so far.
Cheers.