Have sent several e-mails and gotten the "scripted" response of "we're working on it"... I really wonder if it's ever going to come through.
But I've noticed that I haven't gotten one survey for several months. Just thought that things were going slow over the summer. Also notice on two accounts there's a "pinnochio" icon. I know that on alot of surveys in June we finished doing the surveys and afterwards only got $1 for opening them up instead of the full amounts (in the $10-20 range).
Several family members used to get a few surveys a week and now it's nothing ever since they requested rewards. Also found the same thing happening after being "upgraded" as a valued member where balance would be rolled-over.
Makes me wonder what's going on.