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Thread: Proposal for alternative to miles
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Old Jul 20, 2003 | 2:02 pm
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gleff
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Transition costs seem high -- both in reprogramming costs and in changing customer expectations.

What's the upside to the airline? Carriers can certainly already compensate for delays with miles, and many do.

If FF programs change, it will be in the direction of revenue not time.

Now if the TSA compensated us for our time, that might be a different story. 500 miles for a secondary screening... 20,000 miles if the airport has to be evacuated, etc.

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