FlyerTalk Forums - View Single Post - UAL.COM - Refund E-Ticket Option

Oct 22, 2003 | 1:55 pm

#2

KathyWdrf

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Join Date: Aug 2001

Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)

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Quote:

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by GoingAway:
I bought a ticket last night that I decided overnight I really didn't want to use. I had heard about the 24 hour rule for online purchases and 100% no fee refunds, but had never tried it.

I called ual.com support and was walked through the online e-ticket refund process to request the refund. It was simple and straightforward. Nice feature, UAL.COM.</font>

That's great!

But aren't you going to share with us? Where do you start with the online refund feature? I didn't even know the website HAD such a feature, and I don't see where it is!

Kathy