You should definitely give VX a call and have them check what happened. If you have a date/flight number, they can look into it and see that your boarding cards were scanned, and then reissue your points. It sounds like a glitch.

Elevate is not sending cards automatically. You can, however, print a card from the My Account section of the Elevate area on the website. (There's a link next to the account number.)

Founding member status was only through December 31 of the initial year.