Have you tried deleting temporary Internet files?
For the past three days I was unable to view my mileage summary. I phoned web support and they wanted me to delete all of the cookies on my machine, not just the UAL ones. I said no. So then they wanted me to delete my temporary Internet files and it worked! I can now view the mileage summary page.
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Latitudes.
For my part, I travel not to go anywhere, but to go. I travel for travel’s sake. The great affair is to move; to feel the needs and hitches of our life more nearly; to come down off this feather-bed of civilisation, and find the globe granite underfoot and strewn with cutting flints.
Robert Louis Stevenson (1850–1894)