Originally Posted by
RealDLInsider
Hi everyone.
As you also know, we’ve experienced a few glitches along the way. With new technology, it often takes time to ensure things are up and running exactly as they should be. Know that we value your business. We’re working quickly to resolve the issues we’ve encountered; and we’re listening to all of the feedback you’re sharing with us along the way.
...We’re listening.
Jeff
While I appreciate your presence here at FT, DL IT management clearly has NO concept of thorough testing. Clearly the new calendar was rushed out for some political purpose even though it has MAJOR technical problems. This just adds insult to injury and is the worst possible way to introduce the higher mileage award tickets.
Please communicate to your management that Skymiles members will NOT put up with inept testing and rushed technological changes that BASIC testing would reveal is very broken.