Originally Posted by Dave Noble

I don't see that it is different. The service was changed such that the highest offered cabin is business class and was accommodated in the business cabin. Under the fare rules, QF is perfectly correct in that there is no compensation.

If he wanted to travel in 1st in this instance, would need to speak to the airline at the time and ask to be rebooked onto another service that offered it which may have been a day later


Dave