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Originally Posted by star_world
It actually depends how the rules are applied. If the lounge was a CO Presidents Club one, she would be allowed. From CO.com:
BusinessFirst and International Business Class customers are also welcome to visit the Presidents Club*. A same-day BusinessFirst or International Business Class boarding pass is required for admission. BusinessFirst customers can also bring up to two guests, or a spouse and children under the age of 21. Domestic First Class customers do not qualify for admission.
The fact that it is a shared lounge in LHR may mean that this doesn't apply though.
Indeed, were it the LGW PC she would be entitled to access it. What makes things more confusing is that CO is treating the Holideck lounge more like a PC than like a partner lounge in terms of access rules. This includes AmEx access which is typically not permitted at partner lounges.
I'd tell her to check in at the BF/elite desk, ask and hope for the best.