FlyerTalk Forums - View Single Post - FAQ : Marriott "The Ultimate Reservation Guarantee" (pre-Bonvoy)
Old Sep 26, 2008, 2:43 pm
  #125  
CJKatl
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Thanks for the update!

I would write back, copy Marriott corporate office and ask why the $100 was not offered. The coupons seem like a good deal. If you use them at one of the more expensive CYs they could be worth more than double the $100 each. But Marriott needs to know that their hotel does not follow the correct procedure.

BTW - was your post a cut-and-paste of an email that was sent to you or did you re-type it? The reason I ask is the typo would be okay if you were retyping something, but would be pretty bad if it was within the actual apology sent by the hotel manager.
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