Originally Posted by
LapLap
At the airport and at the Limousine Bus counters there will be no language issues. Your mother already knows the Japanese word for taxi, the driver will know she wants to go somewhere (best if she has the name and address of the hotel on paper - copy and print:
b-Akasaka 東京都港区赤坂7-6-13
7-6-13, Akasaka, Minato-ku, Tokyo
or the map on this page:
http://www.ishinhotels.com/theb-akas...ess/index.html )
Once arrived the fare will be shown digitally (no need to tip) and the hotel staff will assist with the luggage.
Your mother should take the Limousine Bus going to the ANA Intercontinental Hotel in the Akasaka district.
http://www.limousinebus.co.jp/en/tim...akasaka_h.html
There are always taxis outside a major hotel so she shouldn't have any difficulty finding one. As the regulars here will know addresses in Japan are next to useless when going somewhere in a taxi. It would be best to print the access map that
LapLap mentioned or copy and print
ザ・ビー赤坂
and give to the driver.
Although tipping is not customary in Japan, if I'm carrying a lot of luggage I round up the fare to the nearest 100 yen or add 100-200 yen depending on the distance travelled.