Originally Posted by
gijoe24jp
Maybe UA corporate culture has such a huge impact on its employees that even Japanese agents, one of the most polite groups of people in the world, became like ORD/IAD agents? If this is true, then that's sad.
I think this is absolutely the case. I notice a real difference in attitudes between Japanese UA staff and JAL/ANA staff. Even NW has better ground people at Narita.