FlyerTalk Forums - View Single Post - The real problem, $150 reward change fee, not the 500 minimum
Old Sep 24, 2008 | 7:59 am
  #13  
michaelw9
 
Join Date: Aug 2004
Location: Honolulu, HI
Posts: 340
I always have to make changes to reward tickets, it's inevitable. Even as a Platinum, finding DG/EN classes is ridiculously hard.

Many times I can't book what I want, so I have to pick alternate cities and days, and as it becomes available, take those. If I were Gold, I wouldn't be able to afford $750 of changes to book a ticket.

If I were not a Platinum, not only would I not pay the ridiculous $150 fee, I would simply cease to fly CO whatsoever over its gouging policy which I consider to be absolutely disgusting towards non-Plat. customers.

The only way the $150 change fee for reward tickets makes sense is if they did away with EasyPass, and let you book a Standard Reward on any flight you want, anywhere in the system, space-available.
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