Originally Posted by
inyourvillages
I was NW elite for years. Now, all other things being equal, I fly DL. Everything about the experience is better from my perspective. The airplanes, staff, IFE, upgrade procedures, etc.
I don't understand the vitriol from NW regulars. Have yall flown DL lately? I mean, if NW was merging with US, I'd understand, but DL and CO seem to be the class of US carriers these days.
Can you please describe how upgrade procedures are better? Everything I've read tells me NW elites get far more upgrades. And NW's automatic upgrade system and real-time upgrade lists on nwa.com seem to be top-notch. I find it hard to believe DL's procedures are that much better. So, once again, for a data point: what is your upgrade percentage this year? Again, to me, this is absolutely key.