http://www.dallasnews.com/sharedcont...1.268cf8a.html

Highlights:
Among the indicators of American's problems:

•It finished last among 19 U.S. carriers in on-time arrivals for four straight months between March and June, before improving to 16th in July – its highest finish in nine months.

•Its on-time marks have been beneath the industry average every month since December 2006.

•For the 12 months ending July 31, American was last among all carriers in on-time flights, with only 67.5 percent arriving within 14 minutes of schedule. That was 6.7 percentage points worse than the industry average of 74.2 percent.

•Among the 10 largest carriers, American ranked second-worst in the rate of lost-bag complaints for the year ending July 31, ahead of only Delta Air Lines Inc.

•It has had the third-highest rate of flight cancellations through the first seven months of 2008, ahead of only two regional carriers, Mesa Air Group Inc. and American's own partner, American Eagle. Even excluding about 3,300 flights canceled in a maintenance inspection in April, American still ranked near the bottom


AA adding more time to schedule
Planes staying on ground longer
Adding "spare' gates at DFW for mechanicals
Mr. Cordes and Mr. Mitchell said they don't think morale issues or employee problems have contributed much – if at all – to operational problems for American.