Originally Posted by
ldsant
I think that's a heck of an assumption since *wood does seem to make things right for folks when they're wrong. Seems that there may be more to the story and perhaps they're trying to work everything out to completion. Hauer hasn't posted in a few days to let us know; but from other anecdotal information in this forum it does seem that *wood tries to make as much as possible right.
In my own personal experiences, Starwood makes it right about half the time. There are some properties that consistently get it wrong and never make things right, even after contacting corporate CS.