FlyerTalk Forums - View Single Post - Be Scared with US! LHR-PHL-SEA-PHX-ORD-PHL-LHR
Old Sep 20, 2008, 8:45 am
  #8  
Kevincm
 
Join Date: Mar 2007
Location: Birmingham, West Midlands, UK
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Continued...

Hotel: Ramada Hotel, 5th Avenue, Downtown Seattle

The Ramada Inn in Seattle is in one of those nice positions where it’s 6 blocks to the needle, 5 blocks to the centre and 6 blocks to the waterfront. Of course having lazy people with me meant we were taxi’ing it most of the way.

The room itself wasn’t bad – telly, bath, two doubles. Booked on a expedia special rate so comparatively cheap. The staff were very friendly and good, except for the final night where the power went out in the room except for one plug. This was a pain. Alas no compensation offered. Overall, it’s a comparatively cheap hotel with reasonable rates and normally good service. Recommended mostly, if cheap for the heart of Seattle.

Part II - The American Odyssey (Or will my luggage make it???)


For this leg, its pure internal flights, so we get see US Airways in all its wonderful glory. But first – the check-in.

After pootling back to SeaTac, the joy of check-in was carried out. This was interesting as 1) the agent confused Las Vegas, NV for Phoneix AZ. Then it got better. A bag was overweight. This would be fine, except the tar weight on the scale was pre-set at 5.5lb. Grumble.

After convincing an agent to reset and reweigh it (which amazingly then met the luggage regs), it was time to head over to security.

Now the grand Pooh-Bah of the TSA, His Kipness Kip Hawley the first (as some might call him – the idiot) deemed that the should be 3 sorts of lanes for different passengers – Family, Casual and Expert. Fine in theory. Except when they’re NOT Implemented and everyone just ignores them anyway!

As per usual, a metal detector lane was shut, followed by and kid running around and annoying the X-ray agents. Ah the joy of the TSA carnival. Then of course, it was unpack and give the TSA Shoe fetishists their fix of smelly shoes. Polite enough, but I suspect there could had been a lot better organization of the security lanes and the management of the lanes.



With about 40 minutes to go, we made it past security and after a short walk to gate A2 for our A320 that would take us to Phoenix.

Boarding was conducted in zones, and seemed to be managed well.


US Airways US143 SEA -> PHX, 5F
11:20WDT, ETA, 2:12 Mountain Daylight time
Airbus A320-200.


Boarding was the usual chaos even though it was zoned as there was a full flight, so the usual carnival of “where do I stick my bag in the overhead” was in full swing. I just went for under the seat option.

As this was an ex America West aircraft, it was of course tight as possible seat pitch.

Once loaded, the fight deck were feeling a bit chatty and gave us what to expect, before the safety demo was done (video on drop down screens). The aircraft itself had signs of age, but was clean and seemed to be in a reasonable state. Take off was quick, and we were up in the air in no time.



After a while, it was possible to use electronics as the adverts rolled. A drink and snack trolley then ran, with a low take-up rate on drinks and an even lower rate on snackboxes. After the service, the crew again went into hiding, apart to do a few rubbish runs.



Landing at Phoenix was bumpy, but after a couple of minutes we were taxiing to the gate, and the exit scrum began



At PHX




Welcome to Phoenix Skyharbour International in Tempe. Arizona. Home of US Scareways. Land of the lost

For an “international” (and I’m using that in the lowest possible sense – ONE international a flight a day to London), it .. errm… an odd airport. For a fortress hub, it was very busy, people rushing from point to point - well at the A gates where the flight we took landed . Immediately, the priority was lunch, as to be honest, neither of us were looking forward to a US Airways snackbox. Thankfully from the gate exit, there was an ASAP California Pizza shop. This was used to the full effect, although I doubt the pizza has been to as many times to California as I have.

Pretty soon (a 52 minute gate to gate connection), it was time to board. Only a short stop today as we were due to jump on the next plane to Chicago.



US Airways US007 PHX- ORD 5F
EDT 15:04, ETA 20:22
Airbus A320-200


Another flight, another Airbus A320. Again, when looked after they're nice aircraft. This being US Airways of course "looking after the cabin" seems not to be in dictionary (this is another ex American West aircraft), with the fabric seats seeing better days (and looking like they’re falling apart). Again another solid flight for this 3 hour hop. During boarding, the advertisements were at full volume so another minor annoyance.


Cabin Shot

Push back was on schedule, and after a taxi around the airport, the plane took off up into the ski again.

Take off was a bit choppy and pockety, but once up high enough the flight smoothed out nicely.

Once a safe altitude was declared, pizza with everything was consumed. And then the world was right again.



Again the drink and snackbox service did the rounds, with a few people taking part in it – the majority not. And at this point Miss 4F decided this would be as gooder time to invade my personal space as any, and recline fully back into my laptop.

Sigh. For those of us with Macbooks, we all know there is a limited amount of openness and tilt. After aiming the hinge correctly, I finally had a comfortable typing position.

More Beauty shots




Again, the staff did a couple of rubbish runs, but hid in the galley mainly. The flight turned mainly from day to night and the bright grid of Chicago was visible. After looping over the lake we made our approach and landed.

Of course – we pulled into the “wrong” gate and had to wait for a ground crew to drive the bridge over. Normally not concerning – except I took a look at my luggage and saw my tripod bag wrapped in TSA tape.

At this point, I went into minor panic mode – what had those goons done now?

My worst fears were confirmed when I made it to the belt and saw that the TSA had indeed opened up the bag, and failed to repack it correctly – with damage to the contents inside. Which is nice as I needed the contents for some photographic work.


GRRRRR :MAD:

I wonder if I can sue the TSA $800 for damages to equipment and projected income? It’s worth a thought I think.

Thank you agents of Kip Hawley at Seattle – next time LEARN to repack luggage. Of course I emailed a complaint which I suspect will be completely ignored.

Overall: A pair of normal flights within the USA. Service was neither stellar or lazy, however, the TSA need a firm kick up the sensitive bits over handling of luggage.

Last edited by Kevincm; Oct 5, 2008 at 10:36 am Reason: Adjust Kippy's name. (Polietley)
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