The e-mail is to the BAA Community Relations desk at London Heathrow, not related to AA at all.
You could also call AA in the UK directly - information
here.
Yet another option would be to contact
AA Customer Relations in the US - perhaps by fax? Might get a bit more attention.
Originally Posted by
GeoGirl
<snip>
Now, the tip about e-mailing LHR? That could be useful. Is there a comparable AA address, or is it dependent on the airport, rather than the airline?
Thanks,
GG