FlyerTalk Forums - View Single Post - Canceled flight re-booked from biz to Coach
Old Sep 18, 2008 | 5:16 pm
  #5  
avidflyer
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Join Date: Jun 2006
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Originally Posted by ryan-twob
Recourse aside, does NW have no obligation to re-book into same class of service? They had no problem taking my money and miles (in combination) to purchase biz class seats.
Not at all. You book an upgradeable fare for the chance at the upgrade..there is no guarantee, particularly on a partner. I am betting they would have given the option of flying another day on NW metal but once the tix are handed off to AF it ain't gonna happen. The miles should be immediately refunded to the account however.
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