I had a similar issue with the numbskulls at OVB when trying to leave. I was trying to go through the initial security check to get to the ticket counter to check in for my flight. Here's how it unfolded:
Security Guard: I need to see your ticket
Me: (handing him my printed out itinerary with my confirmation code on it)
SG: No, I need your ticket, this is just your flight times
Me: No, this is my ticket, it's an electronic ticket. I have to get my boarding pass over there at the check-in counter.
SG: I can't let you through here without a ticket.
Me: They don't give us paper tickets, it's all electronic. I give them my confirmation number and then they give me a boarding pass.
This went back and forth for a while, with the people behind us getting very irritated. Finally, the guard called over a supervisor. They went to the ticket counter and pulled a copy of the passenger list. Then they came back to me, mumbled stuff in Russia to each other while looking at me like I just climbed out of the sewer. Finally, they let me through with what I'm quite sure was a barely audible "govnyuk."
This was in April, and the last two times haven't been so bad since the e-tickets are becoming more common in Russia. Still, on my last trip out of SVO, I got a brief hassle from a gate agent who wasn't going to let me on the plane without showing my paper ticket.
