Originally Posted by
ralfp
So if you've got a fully refundable C class ticket they'll just keep the full C to full Y difference?
They won't let such a passenger refund their fully refundable C ticket and buy a full Y ticket? That sound like extortion or something...
I agree with this. This is ridiculous.
Originally Posted by
ralfp

So they should be allowed to profit from their failure to follow the destination country's legal requirements?
But I don't agree with this.
They don't fail,
the passenger failed to follow the destination country's legal requirements.