Well, I finally got my double credit. I'd contacted them on 14 June about the missing credit. They said they were working on it. I contacted them again about 5 weeks later, and got the same response. Finally on 14 Sept I contacted them again, and politely but firmly noted that other people were getting their problem solved on this issue, and that it shouldn't take 3 months to look at my account and see that I was missing the double reward. And 'lo and behold, they credited my account in a single shot: $325. So now I'm up to date (although I recently passed another $25 level, so soon another bonus will be due). I have to say, it shouldn't have taken this long, but in the end they got the job done. tls