FlyerTalk Forums - View Single Post - Flight canceled, what are my rights in this case?
Old Sep 14, 2008 | 6:12 am
  #21  
bau31888
 
Join Date: Mar 2005
Programs: LH FTL (*S), AA, Sixt Plat, bahn.comfort
Posts: 1,801
Originally Posted by cockpitvisit
(...)
Even if they found a spare plane quickly, preparing it and flying it over the pond to pick up stranded passengers would take a lot of time and would probably not save much time compared to the 24-hour delay.
(...)
That brings us again to the usual question, what are "all reasonable measures". It is difficult to argue in that specific case without knowing the details, however, I would expect from my airlines that a emergency landing does not always lead to flight cancellations.
  • Having a extra crew in TLV in order to avoid problems with maximum work hours.... is that a reasonable measure?
  • Flying in a aircraft with crew to TLV, is that reasonable?
  • Asking another airline for aircraft and crew, is that a reasonable measure?
  • Having a doctor on each aircraft for a better medical treatment... reasonable?
  • Creating a schedule with some more flexibility to react on delays... reasonable?
  • ...

In the end, airlines often have the power to reduce delays and cancellations, often this is not cost-efficient. EU-regulation should protect us passengers of too many cancellations - unfortunately without giving more details on the reasonable measures.

Actually, we probably also want a good compromise... too many measures by airlines to reduce cancellations will increase ticket prices
bau31888 is offline