Originally Posted by
MarkXS
Bring up the View/Purchase (or maybe it's Change/Purchase) on the held itinerary. Then there will be a "Delete" button at the bottom.
Due to .bomb horrible design, programming, and QA, nothing will seem to have happened. That's because the morons programmed the confirmation "do you really want to delete this" messagebox to appear at the top of the reservation - which you have had to scroll down past to get to the delete button - so it's on a part of the page you can't see until you scroll back up. But it's there.
Thanks for your instruction; that did the trick! ^
What might have fooled me is that I thought the Delete button applied to the currently selected segment, not to the entire itinerary. Even if I had tried the Delete button, I might not have seen the confirmation prompt, which was right where you said it was.