Originally Posted by
mikew99
I need to cancel an itinerary that I have held, but for the life of me, I can't find the place to do this on united.bomb. From BL1KITW's experience, it sounds like it should be simple, but I don't see any way to do it online.
Bring up the View/Purchase (or maybe it's Change/Purchase) on the held itinerary. Then there will be a "Delete" button at the bottom.
Due to .bomb horrible design, programming, and QA, nothing will seem to have happened. That's because the morons programmed the confirmation "do you really want to delete this" messagebox to appear at the top of the reservation - which you have had to scroll down past to get to the delete button - so it's on a part of the page you can't see until you scroll back up. But it's there.