Originally Posted by
Land-of-Miles
Some properties (e.g. Sheraton Skyline Heathrow) are low rise with a large number of rooms per floor. The "club floor" potentially encompasses half of the hotel. There is no way that the club lounge could ever hold all these guests, hence keeping club lounge benefits for plats or paying club room guests is a sensible policy.
This does seem to contradict lurkers recent clarification of policy at properties in the Meridien MRU thread.
1. Sometimes exceptions to policy are based upon need.
2. Thanks for giving us a reasonable example of when such an exception might be made.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]