Originally Posted by
Caymanian
Indeed. The most annoying thing about Ryanair however is not their contempt but having to listen to their passengers bleat on about it when things go wrong. They surely know what to expect if this is the case.
Originally Posted by
graraps
I take it a quick analysis of the FR business model is beyond him!
I fail to understand how people always blame the FR customer for expecting that their ticket will be honored.
FR is a LCC but at this stage most of the US domestic carriers are only one step above them (charging for (most of the following) seat allocation, food, drink, baggage, changes). If AA, CO, or DL, etc. canceled a load of flights people would be upset and would expect to be re-routed.
There would be loads of threads here asking what the appropriate number of miles compensation would be!
Ryanair are "low cost" but still charge quite a lot for some of their seats and some of their routes cost quite a lot all the time once their competitors pull-back.
I've bought tickets with them before on the understanding that service is basic, however I still expect to arrive at my destination safely and on-time.
They advertise themselves as the most punctual airline on some routes so part of their "no frills" message is
not that they'll "maybe get you to your destination", it's that they'll get you there cheaply and without the traditional extras.