FlyerTalk Forums - View Single Post - How can I be sure a shorthaul Y BD-only redemption gets upgraded to C?
Old Sep 8, 2008, 9:01 pm
  #16  
cstead
 
Join Date: Jul 2005
Location: SJC/SFO/OAK
Programs: BD Gold (and future SEN), 0.2MM AA EXP, HHonors Gold, SPG Gold
Posts: 3,107
Originally Posted by FlyingOnceMore
I think there's a few more now than say 18 months ago.

While OT for this thread, I would say though, that in 2008, not having 24 hour phone coverage is ridiculous. If they don't want to do it, at least US members should be able to redeem on the BD US phone line.
Amen. Not to mention that even UK-based passengers who are in Chicago aren't able to get CS except at less-than-ideal hours. I manage a team of developers in Russia and elsewhere in Eastern Europe, so at least a few times a week I'm awake until the wee hours here, but I can't imagine too many people voluntarily staying awake until midnight or later just to call for an award booking
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