Originally Posted by
FullFare
The guy is severly miffed, saying that he was told by an EXP agent he was at the head of the list of all EXP's.
I've had this happen to me any number of times- seats left until very late and we're #1/2 on the list...and they disappear. Sure I would have preferred the upgrade, but I always figure that somebody bought a last minute ticket, or your Airpass thing or something. Hard to get miffed when things go according to the rules, IMO.
Cheers.