FlyerTalk Forums - View Single Post - any trick to call through to customer service hotline?

Sep 8, 2008 | 10:38 am

#7

ChrisLi

Join Date: Jan 2008

Location: Hong Kong

Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL

Posts: 3,598

Quote:

Originally Posted by chloess

i tried to call today since 5:30 till now almost 12 pm. i cannot get hold of anyone. tried to wait a few times on the phone for over 30 mins. still nobody pick up the phone..

any trick or what is the best time to call? i need to change my existing ticket to jap asap and finalise my trip....

i am sick of listening to " i can fly i can fly"

I tried three or four times, calling AM hot line with my greeny MPC number, Sunday 8pm - 10pm HKT, go straight though and answered within 5 minutes without an issue (Doing open-jaw redeem, flight change for return leg... How great it can be if we can do it online)

But when I called the 800 number from Taiwan in May, Friday 1200 noon till 1600, not a single luck but an error message saying "Your number is invalid"

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