<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by auh2o:
I guess the point is moot. I was "told" today that it is a Federal regulation that all tickets must be refunded to the original Form of Payment and that only if the original FOP was rejected as out of business or something that you could refund to a different form of payment. Federal Regulation? Or UA policy?
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If so, then Neiman Marcus violates this "Federal regulation." It makes sense as a policy, though, to prevent mileage arbitrage (and to stop mileage arbitrageurs from wasting their time/tying up inventory.) I also suspect that they get part of the merchant fee back when the transaction is undone (via a refund.)