Gaucho - I see your point. Why do people take it personally? Because they have chosen an airline to spend a lot of time and money on and therefore have made a "personal" commitment. It is like buying a car, and you don’t want to admit to your neighbor that it is a lemon. Many people recommend products and services simply to convince themselves that they did not make a mistake. When your neighbor buys the same car, it affirms your decision, whether it was a good or bad one.

Criticism of your chosen airline may be hard for some to look at objectively. It is like people being told their kids are stupid, or that they have no sense of humor (few people don't believe they have a good sense of humor.)

But this thread diverged into a question of which airline one should select for frequent travel? I have noticed many threads converge on this topic. There are so many criteria that have to be measured and given a weight that clearly there is no correct answer. But it is interesting to accumulate the various comments, and consider them for future travel decisions.

One thing I have discovered from my short time on this site is as follows:

1) Most peoples' perception of various airlines and hotels is different from mine. One would expect this.

2) Many objective experiences as described on this site are also different from what I have experienced personally. This is a bit more surprising, but I will give more credence to my own firsthand observations.


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United UGS, 1K, Million Mile Flyer
Hyatt Lifetime Diamond
Starwood Platimun