Originally Posted by
Dr. HFH
Agents do charge varying fees, as this is their source of revenue.
AA RTW desk is very good, but IIRC, they usually require (or at least prefer) at least one long haul, over water segment to be on AA metal for them to be involved. This has been discussed here previously, but I can't recall the thread.
The AA desk in Switzerland charged me a couple of hundred CHF booking fee (on top of the ticket cost) when I recently hada DGLOB34 ticketed through them.