Originally Posted by
MIA-SAT
Either CO is doing a trial balloon to see if this will stick or it is supremely confident that those passengers who have mixture of short and long haul segments will not take ALL their business to the other two Texas competitors of CO.
See, the problem with CO's calculation is how can we not? Even if I keep purchasing and flying full-fare and not-quite-full-but-still-fairly-lucrative-refundable-fare short-haul flights on CO, I'm now going to have an extremely hard time reaching even the Gold elite threshhold. And if I start taking my short-haul business elsewhere, I'm going to be even further removed from any meaningful elite status on CO. So once CO starts losing me as a short-haul travel customer, it makes even less sense to continuing frequenting it on longer trips.
This whole change, at least in my case, is very short-sighted. The component of my travel, if any, CO should want to shed -- or alternatively, should not be terribly concerned about keeping -- is my deeply discounted medium and long-haul leisure travel dollars. The part it desperately should want to keep is my full-fare and nearly full-fare short-haul business travel dollar. Instead, it has chosen to keep the incentive structure in place for the former, while providing an inexplicable disincentive to the latter. Bad, bad move, CO.