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Thread: Hilton Hotel Unreasonable no refund Rules
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Old Sep 6, 2008 | 10:03 am
  #2  
Bondiboy
 
Join Date: Oct 2004
Posts: 1,530
Was the rate that you booked a "NET DIRECT" rate?

If so, then the advice that you have received is correct. "Net Direct" rates are non-refundable and the inventory is controlled by some (mysterious) 3rd party.
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