FlyerTalk Forums - View Single Post - First Bag Fees & 2009 OnePass Program Changes

Sep 5, 2008 | 6:35 pm

#267

CLE PLAT

Join Date: Mar 2008

Posts: 32

Let the Fed'Exing to Larry Begin!!!!!

Quote:

Originally Posted by OPFlyer

Is anyone else sending letters to customer care concering their displeasure? (Not that it would make a difference)

Absolutely YES. I will be FedEx'ing my letter to Larry's attention to the 1600 Smith St address.

We certainly know Scott reads this forum (and perhaps Larry). While that's great, here's my challenge to everyone who has voiced their displeasue today--

Send a letter via courier to Larry's attention. We'll get more traction from a courier based letter campaign than simply posting here.