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Thread: So much for the "Service Promise" at Sheraton Stamford
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Old Sep 3, 2008 | 6:46 pm
  #5  
fireworksboy
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Originally Posted by bkarampelas
Stayed at the property two weeks ago. One night, a note was slipped under my door with a notice that there would be no hot water from 10 am to 4 pm the following day. I was not pleased, and fired off a feedback e-mail from the SPG site,
Just curious, any reason you didn't start this process by talking to management of the hotel first?
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