I was on UA945 last Saturday in F and got GREAT service from EVERY FA aboard - a really delightful trip (ok food and bad wine of course, but that is not news!)

THen, I had a MAJOR delayed bag problem (actually, delayed 5 foot long wood crate checked as baggage - you have GOT to love JNB where an the US Greenback can get anything done!) and the ground staff and supervisors at ORD could NOT have been more helpful or concerned.

TOTALLY AMAZING!