UGS Power!!
Great story: I was flying IAD to Portland, ME on Saturday morning, and it was an overbooked flight. I was flying on an awards ticket (free). I have no status with United but my father is 1K/UGS. The gate agent called me to the gate and told me they we're going to have to move me to a flight that left 6 hours later. I calmly told her my father's status and that this was an extreme inconvenience, and so she called over a manager (red coat). The manager quickly told her to bump someone else and apologized to me profusely. I thought this was a good example of United taking care of the family of important customers.
[This message has been edited by UGSon (edited 08-10-2003).]