Originally Posted by
McFlyPHL
Oh, yes.... because higher paid workers would never, ever go on strike.
The difference is that some of the contractors likely are making a wage that's strike worthy - a wage that subsidizes topped out employees by keeping the average cost low. The practice of "eating the young" isn't going to last forever.
This problem plagues the entire airline industry. I've said it before...in this industry someone is ALWAYS willing to do your job for less and management is all to willing to let them take your job and pay them less. Contract employees or not…from the outside it doesn’t look any different than the issue the pilots and F/A’s are going through every day.
Until the average airline employee has a good working environment and is fairly paid for the work they do, there will never be a “customer first attitude” no matter what uniform they are wearing. Until then, most will give the absolute minimum and their customer’s will never feel totally welcome aboard!